Veritas Backup Exec 11d
Synchronisation between backup server and a single host is failing, i’ve tried restarting all the services but thats not helping at all.
Eventid.net has some references but the only one related to my specific problem referenced this on an XP machine and said his reboot fixed it.
There was one mention of this issue being seen where its a vault in VSS (Volume Shadow Copy Service) and was fixed with a hotfix or SP2 so i ran SP2 and so far so good but it usually takes overnight to fail as thats when an incremental push of the backups occurs.
Error Message:
The pair on source computer ‘Backup Client’, destination computer ‘Backup Server’ for job ‘Backup Job Label’ canceled due to an error. : A VSS snapshot error has occurred. Please verify that the ‘Microsoft Software Shadow Copy Provider’ and ‘Volume Shadow Copy’ services are installed and running. Check the System or Application Event Log for any unexpected errors or warnings.
EventID:
Event ID 12289
Source - VSS
Description - Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy16915 - 000000F4,0x00090020,0003A838,0,007571D8,4096,[0]). hr = 0x80070005.
Platform(s) Affected: Windows Server 2003 32-bit, Windows Server 2003 64-bit
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Veritas Backup Exec 11d