Tuesday, May 06, 2008

Cannot start Microsoft Outlook. MAPI32.DLL is corrupt or wrong version

We had an issue where a user decided to install his home office 2007 copy onto his work machine and obviously we got a report saying so. Since we aren’t licensed for that the obvious answer was to uninstall and reinstall outlook 2003.

Upon doing so an error would pop up and outlook seemed completely broken, the error was referencing Mapi32.dll and Mapi32.dll is located at c:\windows\system32\Mapi32.dll
This is not the correct file however, nomatter if you rename or delete this it wont fix the issue.

The offending file in question is MSMAPI32.dll in C:\Program Files\Common Files\System\MSMAPI\1033. Rename or move or delete this file then reinstall office 2003 and you are good to go.

Error Message:

Cannot start Microsoft Outlook. MAPI32.DLL is
corrupt or the wrong version.  This could have
been caused by installing other messaging system.
Please reinstall Outlook.

Posted by admin in • Office 2007
Friday, February 22, 2008

Dell Latitude D430 SSD Lockups

We recently got our hot sticky mits on a brand new Latitude D430 with the sexy 36gb SSD (Solid State Disk)

Problem: Throwing Down XP with outlook 2007 seemed to cause all manner of issues, lockups galore! A move to vista saw the lockups fall back to just Outlook, it seems the that the way in which Outlook stores and writes to the file is affecting the SSD’s ability to write to such a big file. The next test will be to drop back to outlook 2003 and see if the issue goes away.

The only assistance I can give is that a big OST makes the issue more and more apparent, dropping down the size to below 200mb got rid of all the freezing issues. Its a limitation of the write speeds of big files to the current SSD tech

Posted by admin in • Office 2007
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